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Question

image flipped in windows client client

Version 10

Updated February 23, 2021

asked on February 19, 2021

some users see the image normal in the windows client but one user sees the exact document but its flipped? I have attached the image of what it looks like. This is a random issue and happens to different users.

image.png[92].png (528.43 KB)

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replied on February 19, 2021

Just to be clear, the same document looks different to different users? If that is the case, please open a support case so we can get a sample document to test.

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replied on February 22, 2021 • Show version history

we have the same issue after using "Generate Pages" on a PDF. all users see the image mirrored (still in proper orientation, but image is reversed) , but it does not happen on all PDF files.

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replied on February 23, 2021

This is a bug that will be fixed in the upcoming Laserfiche 11 release (bug# 159426). You will need to re-generate pages from the PDF to correct them.

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image flipped in windows client client

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