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Question

Problem with Web client (certificade, SSL, webtools)

Web Client
Updated February 16, 2021
asked on February 15, 2021 • Show version history

Hi, I had a problem with a web client. 

When I try to open an Office document, the preview displays "one or more errors have occurred"

In the Server, had the same problem until I put a Certificate but only if I use the server's name in the link, if I use the "localhost" didn't work.

 

In my quest to see what is the problem, I find that in the client the Webtools send me this error...

The page say that the webtools is not running, but in the Taskman you'll see that is running... also, the page says that the port 18435 had an error to connect for a security token.

And in the server side, the webtool is running and the port works fine... 

 

I think this is a IIS problem with certificates, but, how I solve this?

 

 

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Replies

replied on February 16, 2021 • Show version history

This is expected behavior when accessing sites with SSL. You can only use the names specified in your certificate's common name or subject alternate names (SAN) sections. When accessing the site over HTTPS by using the localhost or the IP address, your certificate wouldn't be valid since neither one would match its specified common name or SAN.

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replied on February 16, 2021

Right. The solution is to talk to your IT department to make a valid certificate for this server, and then use the hostname that the certificate is issued to.

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