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Question

Question

instances stopped

asked on February 10, 2021 Show version history

 We have a client with stopped instances, they allow filling in data from the forms, but they don't allow to send them, we try to skip that step using the Skip functionality but I cancel the request.

The instances presented as in process, they allow reassigning them, they present the buttons defined in the form to complete the tasks, but it does nothing when you press them.

 

Regards

 

Ricardo Cairo

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Replies

replied on February 10, 2021

Am I understanding correctly that the form shows the usual Submit/Approve/Reject buttons, but clicking the buttons has no effect?

If so, then it sounds likely to be something related to the form validation - such as a required field that is missing - if you don't see any fields showing validation errors, is it possible that there is a hidden field with errors?

Also - it would be a good idea to edit your post and change it to a question instead of a discussion - that way you can mark it as resolved once complete. smiley

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replied on February 12, 2021

Thanks Matthew, I'll do that.

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