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Question

Question

WebLink and PDF Files Lose Metadata Pane

asked on January 14, 2021

Hello,

We are just starting to use WebLink internally.  We are on 10.1.0.60.  I am wondering if I am setting something wrong or if this is a known issue with WebLink.

 

I have changed my setting to open PDF file in the document viewer.  I have noticed when I do that, when I open a PDF and try to resize the window I can only shrink the metadata pane but can't move it back the other way.

 

I have also noticed that once I click my mouse button to try to move it, it is like it holds it and just moving the mouse after that keeps moving the window pane.  It is easy to quickly lose the metadata pane and not be able to get it back without closing and reopening the document.

 

Has anyone else seen this?

Weblinkslidervideo.gif
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Answer

SELECTED ANSWER
replied on January 15, 2021 Show version history

Hi Jennifer,

This issue corresponds to Bug 92741 in our system, which has been fixed in version 10.2.  We recommend upgrading if possible.

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replied on January 15, 2021

Great. Thanks for the information.

 

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