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Question

Question

Approval/Rejected Email Body Message

asked on January 13, 2021

We had originally set up that when a form is Rejected by one of the approvers, they would write in the Comments box at the bottom to the the person that submitted it letting them know why it was rejected and how to fix the issue. But now it just states "(name of form) has been rejected". How do I get the email notification to include the comments section in the email? Please help

I can't seem to find it in the workflow process since I took over the program set up.

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Replies

replied on January 13, 2021

The little > icon on the email activity is the variable picker.

The variable you are probably looking for would be:     {/dataset/_fs_comment}     which is the comment from the previous user submission.

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replied on January 13, 2021

Thank you!

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replied on January 13, 2021

You are quite welcome.

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replied on January 14, 2021

Tested it and it worked!

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