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Question

Creating "Unsubscribe" link in email responses after a Laserfiche Form is submitted

Forms Workflow Laserfiche Cloud Business Processes

Updated January 11, 2021

asked on January 11, 2021

I'm working on a survey project.
When it is submitted, the submitter will then receive a series of email reminders over the next few weeks. The survey form is connected to 1 business process, and a workflow that follows the life of the form and schedules subsequent reminders for each individual submitter, then removes the recipient from all queues after the final reminder has been sent. My question is this: can I get a suggestion as to how to create a working "Unsubscribe" link in the email reminders?

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Replies

replied on January 11, 2021

You can set form field values in the URL by appending ?VariableName=ValueToSet

So you could create an unsubscribe form, and create a link to the form which includes their email address as the variable value. Then have the form submit immediately upon loading.

Now just include a link to that form in your email as "Unsubscribe". When they click unsubscribe they will get a message saying you have been unsubscribed and you will have their email so that you can remove it from the list using Workflow.

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Asked January 11, 2021
Updated January 11, 2021
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