You are viewing limited content. For full access, please sign in.

Question

Question

Connector - Login Screen Throws this error, 301 Permanently Moved

asked on December 23, 2020

What does this mean? This is after entering my credentials to the web client from a prompt to login, while configuring the template.

 

Our web client ULR is https://ACCOUNTID.laserfiche.com/laserfiche

0 0

Answer

SELECTED ANSWER
replied on December 23, 2020

To be more specific,

Please try this url: https://webaccess.laserfiche.com/laserfiche

and then for the repository, use your repository ID in the format r-xxxxxxxx

0 0

Replies

replied on December 23, 2020

https://ACCOUNTID.laserfiche.com/laserfiche is not a supported URL for accessing Laserfiche Cloud.

0 0
replied on December 23, 2020

Oh, what is the URL for cloud? That is the only one it detects and verifies.

0 0
replied on December 23, 2020

See the help file.

1 0
SELECTED ANSWER
replied on December 23, 2020

To be more specific,

Please try this url: https://webaccess.laserfiche.com/laserfiche

and then for the repository, use your repository ID in the format r-xxxxxxxx

0 0
replied on December 29, 2020

Ok, cool that is working. I think the reason I had to switch away from using that URL is that our VAR Cloud Account does not accept it (it will not pass the analyzing step). However when switching to a customer cloud account it does work.

Something about VAR Cloud accounts has been modified to prevent connector access, but often I test things with this account before I plan to show the customer.

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.