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Question

Question

Odd 771 error in LF client

asked on December 21, 2020 Show version history

A client is running into an issue where they randomly encounter error 771 on the 10.2.1 LF thick-client. This only occurs when they attempt to open documents within the client (any document type - randomly). I've removed an reinstalled the LF client with no luck. This user is the only one experiencing this issue. All other users are running the same client version with no issue. I enabled and grabbed the trace logs for the client but haven't found anything concrete  as to why this is occurring. Has anyone else encountered this error before? Thanks!

Log with error shown below

11:54:26.744 [29084] CLFDatabase::GetVolumeByID
11:54:26.744 [29084]  CLFVolume::CreateForDispatch
11:54:26.744 [29084]   ILFObjectImpl::ILFObjectImpl
11:54:26.744 [29084]   CLFVolume::CLFVolume
11:54:26.744 [29084]   ILFObjectImpl::Read
11:54:26.744 [29084]    CLFVolume::GetPropertiesFromServer
11:54:26.744 [29084]     LFSession::SendRequest (GET /+LF/vol?id=41)
11:54:26.844 [29084]     ERROR: 771 (WinHttpConnectionManager::GetConnection, WinHttpConnection.cpp:156)
11:54:26.844 [29084]      LFOException::GetErrorMessage
11:54:26.844 [29084]       Error: The object must have its connection set before it can be used.
11:54:26.845 [29084]  CLFVolume::~CLFVolume
11:54:26.845 [29084]  ILFObjectImpl::~ILFObjectImpl
11:54:26.845 [29084]  LFOException::GetErrorMessage
11:54:26.845 [29084]   Error: The object must have its connection set before it can be used.
11:54:26.845 [29084] ILFEntryImpl::get_EntryType
11:54:26.846 [29084] ILFEntryImpl::get_EntryType
11:54:26.846 [29084] CLFDocument::get_PageCount
11:54:26.846 [29084] CLFDocument::get_ElectFileSize
11:54:26.846 [29084] ILFListingParamsImpl::ILFListingParamsImpl
11:54:26.846 [29084] CLFSingleListingParams::CLFSingleListingParams
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] ILFListingParamsImpl::AddStandardColumn
11:54:26.846 [29084] CLFDatabase::get_Name

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Replies

replied on December 21, 2020

I have not seen this error before, please open a support case so we can inspect the trace logs.

0 0
replied on January 7, 2022

Was there any resolution to this error?

0 0
replied on May 30, 2024

Hi Erik, did you find any solution for this issue¿?

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