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See which Domain Controller Laserfiche is getting it's Windows User account info from

posted on December 9, 2020

When using Kerberos/Windows Users node in Admin console. How can we see which domain controller the system is getting it's account info from?

We see clearly oddities in the display name and email address that do not match what we see when we open Active Directory Users.

For example a user will have Display Name of First Last, but Laserfiche shows their samAccountName as their display name instead.

Also a user will have an email entered into the email field, but Laserfiche will show a blank email for them.

Everything is synchronized and up to date, it must be talking to some other DC no one knows about. They are pretty sure they only have 1 shared Active Directory Users over a synced dual domain controller setup.

 

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replied on December 9, 2020 Show version history

We found the email is pulled from a DC setting in the Forms Config, while the username is pulled from the Kerberos configuration in Admin Console.

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