Forms Table Column Headers Disappear

asked on December 1, 2020

I am sure that I am overlooking something very simple. I am hoping you all can point me in the right direction.

Forms Professional Version 10.4.1.164

Form Setting - Form Layout checked for Responsive layout

We are just now getting some use out of public forms. For the first time we have a number of users trying to fill out a form from their phones.

What I never tested for was having tables in a small window. It happens on phones and I can recreate it on the computer by just shrinking down my browser window. At a certain point, the headers of the table just disappear and my users are left guessing what information needs to be put in each box.

What did I over look? Aside from turning off responsive layout and making them scroll ALOT to fill out the form is there a way to keep the headers on the columns? The only other alternative I can think of is to turn the tables into collections but I fear that will make a very long form (6-10 rows of a table is far smaller than 10 sets of a collection) and discourage users from completing it. Tables average between 4 and 8 columns. The form (based on the user's answers) can show between 0 and 6 tables.

tablecolumnheaders.jpg (59.25 KB)

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replied on December 2, 2020

Hi Jennifer,

the first step I would take is to make sure that the fields are still there.

while you are able to see the text either right click the text and click inspect or press F12 and hit inspect element (button in image below) then click the text you want to inspect.

the photo below is in chrome if you are using Firefox it should also have a button that looks similar (may be on the other side of the F12 menu)

once you inspect the text you will be brought to the elements tab where your selected element will be highlighted, resize your window and check to see if the text stays in the elements tab if the text doesn't disappear in the elements tab check your styles window to see if a style is hiding it when it is resized.

Hopefully this helps narrow down what the issue may be.

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replied on December 2, 2020

Thank you for the help in starting to troubleshoot. This morning I found that the other Laserfiche person in my organization had something in a custom javascript file that was removing the second labels that Laserfiche has on tables. Because those second labels were missing, the headers were blank when the window size shrank. Once that part of the javascript was taken out, the tables work fine in small windows.

Thanks again.

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Forms Table Column Headers Disappear

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