Hello community, has anyone had an issue with certain PDF documents being ultra zoomed in when using universal capture on them with QuickFields?
We have a situation where two invoices (both from the same vendor) are zoomed in like 250-400% when ran through QuickFields and everything else is "cropped out". The zoom field shows a random percentage value between 200-400% but when you try to zoom out it does nothing. The thumbnails confirm that the entire image is just a zoomed and cropped area of the invoice (top left).
We've tested this on different QF sessions (including a brand new blank session) as well as multiple machines. It seems to be an issue with these PDF's or this version of QuickFields (10.3.0.108).
I can upload the invoices if it helps.