asked on November 19

Hello community, has anyone had an issue with certain PDF documents being ultra zoomed in when using universal capture on them with QuickFields?

We have a situation where two invoices (both from the same vendor) are zoomed in like 250-400% when ran through QuickFields and everything else is "cropped out".  The zoom field shows a random percentage value between 200-400% but when you try to zoom out it does nothing.  The thumbnails confirm that the entire image is just a zoomed and cropped area of the invoice (top left).

We've tested this on different QF sessions (including a brand new blank session) as well as multiple machines.  It seems to be an issue with these PDF's or this version of QuickFields (10.3.0.108).

I can upload the invoices if it helps.

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