Question

LFF17-FailedToAuthenticateToServer

Forms

Updated January 4, 2022

asked on November 18, 2020 • Show version history

HTTP call is : (using postman)

POST /forms/webapi/v1/Authentication/LogIn HTTP/1.1
Host: Laserficheformsserver.here.com
Content-Type: application/json
{username: "fakeusername", password: "1C9AAC6720080228BD"}

I get a different error

{

"errors": [

{

"status": 400,

"code": "FailedToAuthenticateToServer",

"message": "An error occurred during sign-in. Please try again or, if the issue persists, contact your system administrator. [LFF17-FailedToAuthenticateToServer]"

}

]

}

My goal is to show the in-progress forms like the monitor page, but through an API call so other users can see the status.

0 0

Replies

replied on November 23, 2020 • Show version history

Are you able to login with this username/password through the Sign In page? You can check the event logs on the Forms server to check what is the detail error.

0 0

replied on December 29, 2021

Did you get this to work?

We are using a username and password that can indeed sign in to forms. However when we try to call the webapi we get the following error:

*************************

ERROR MESSAGE

*************************

Response: StatusCode: 400, ReasonPhrase: 'Bad Request', Version: 1.1, Content: System.Net.Http.HttpConnectionResponseContent, Headers:

{

Cache-Control: no-cache

Pragma: no-cache

Server: Microsoft-IIS/10.0

X-UA-Compatible: IE=edge

P3P: CP="Laserfiche does not have a P3P policy."

Date: Mon, 27 Dec 2021 22:01:46 GMT

Content-Type: application/json; charset=utf-8

Expires: -1

Content-Length: 227

}

{"errors":[{"status":400,"code":"FailedToAuthenticateToServer","message":"An error occurred during sign-in. Please try again or, if the issue persists, contact your system administrator. [LFF17-FailedToAuthenticateToServer]"}]}

0 0

replied on January 3, 2022

The API I provided at https://answers.laserfiche.com/questions/102116/Laserfiche-Forms-WSFed-or-SAML#102218 only works when Forms use Laserfiche Server as user authentication method, it will not work when Forms uses Laserfiche Directory Server as user authentication method.

0 0

replied on January 4, 2022

Thank you

0 0

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LFF17-FailedToAuthenticateToServer

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