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Question

Le générateur de PDF n'a pas été installé correctement. [LFF326-HTMLtoPDFDirectoryNotFound]

Forms
Updated November 10, 2020
asked on November 10, 2020

Hi LF community,

 

In LF Forms, the activity "save to repository" is not working , i got this message in the event viewer [LFF326-HTMLtoPDFDirectoryNotFound].

 

Full log message : 

 

Le générateur de PDF n'a pas été installé correctement. [LFF326-HTMLtoPDFDirectoryNotFound]

Details:
URL: 
Error: HTMLtoPDFDirectoryNotFound
Date: 2020-11-09 19:33:21 (Maroc)
HTTP Status Code: 404
Business Process ID: 0
Business Process Name: 

Stack Trace:
Caught exception: Laserfiche.Forms.CommonUtils.Exceptions.LFFormsException
Message: Le générateur de PDF n'a pas été installé correctement. [LFF326-HTMLtoPDFDirectoryNotFound]
   à Laserfiche.Forms.CommonUtils.HtmlToPdfConverter.GeneratePrint(String& pdfFileLoc, String& tifFileLoc, SaveMode saveMode)
   à Laserfiche.Forms.Routing.SaveToLaserficheService.Execute(Int32 instanceId, IRoutingContext routingContext, RoutingInstanceStatus OriginalStatus)

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Replies

replied on November 10, 2020

Hi Amir,

Please check whether Prerequisites are installed on Forms machine. If it was bypassed during installation or uninstalled afterwards, Forms may function incorrectly. 

For 10.4.3 and later versions, Chromium is required for save to repository. For version before, wkhtmltox is required.

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