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Question

Question

Cloud public portal document download page limitation

asked on November 6, 2020

Hello,

 

I have a Laserfiche cloud customer that is saying that when someone downloads a large document from the public portal, that it's not downloading all of the pages. I know that the on premise Weblink had a 75 page limitation by default. Does the cloud have the same limitation, and can it be modified if needed? Thanks in advance. 

 

Brian 

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Answer

SELECTED ANSWER
replied on November 18, 2020

The limit is 300 pages. It is not currently customizable.

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Replies

replied on November 17, 2020

Hello, 

 

I just wanted to follow up on this to see if there are any limitations to the downloads from the cloud public portal, and if the page count can be increased if there is. Thanks in advance. 

 

Brian 

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