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Question

Question

Forms Process Access Rights re-adding removed users

asked on November 4, 2020

Hi, this is a bit of an odd issue I am having with a few Forms Processes. We have coded a timesheet forms process to allow a department's employees to submit timesheets. We have these processes separated by department. When we are ready to roll out a new process for another department we copy the original process and change the name of the process and it's users who have access to it. We understand when you copy a process it copies everything, including the users added within the process's access rights. Although, when we update the access rights and remove the users. They show back up roughly an hour later. 

Anyone else have seen this issue? seems to be something to do with a copied process not with the original.

Thank you

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Answer

SELECTED ANSWER
replied on November 4, 2020

This is a known bug in Forms 10.4 which is caused by synchronize the users from LFDS, it will be fixed in the next release version. You can use following workaround to run the SQL query with your database after remove the user from the Access Rights page.

delete from [cf_users_in_role] where user_id in (select user_id from cf_users where username='{username}' and is_activated=1)  and bizprocess_applied={businessprocessid}

replace {username} with the actual username for the participant and replace "{businessprocessid}" with the number in the URL when open access rights page

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