Question

Thumbnails-JPEG's Slow to Load

Laserfiche Version 10

Updated November 4, 2020

asked on November 4, 2020

Hello,

We have a customer, who due to potential to need to provide raw JPEG, for court cases, needs to store the images in their Native JPEG format in LF.

On average, these folders contain anywhere from 30 to120 images, with the average Image size at 2MB.

Due to the image count and size, users are finding the loading of these images taken a longer time than they like.

We know that we can convert the images to TIFF, but due to possible Legal needs, they need to keep the JPEGs.

Their LF Server only has 8GB of Ram, so I believe this is attributing to this issue.

Wanted to check and see if anyone has tackled this issue.

Appreciate any feedback,

Jeff Curtis

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Replies

replied on November 4, 2020

It's probably not the memory on your server that's causing the problem, but instead the speed of the storage on the server, and the speed of the connection if your customer's users are working remotely.

I don't think there's an easy solution to your problem. The best idea I can come up with is to create two separate images for the same file. One the image to store in their preferred format, and the other in a lower resolution and faster form for everyday use; like lossy (compressed) PDF's.

I'm told TIFF is the better format for archival purposes, and it wouldn't help with the speed problem anyway. It sounds like the images, from the size you give, are high resolution and full color; you'll get further if they can be stored in greyscale or black and white at 300DPI.

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replied on November 4, 2020

Just to confirm:

are we talking about the folder preview pane in the Windows client?
are the JPEGs stored as image pages or as electronic documents?

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replied on November 4, 2020

Hello Miruna and Glen,

I should have also stated users want to view these as Thumbnails 112 x 112.

They are stored as JPEG

Glen- We are thinking creating a separate folder and have WF generate pages for these images and store as TIFFs in this folder, while keeping a copy of the JPEG's for Legal reasons.

Thanks,

Jeff Curtis

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Thumbnails-JPEG's Slow to Load

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