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Question

Question

Laserfiche Add-in Tab in Excel Not Automatically Appearing

Laserfiche Version 10
Updated November 2, 2020
asked on October 30, 2020

Hi,

I am currently experiencing my Laserfiche tab not showing up in Excel. I have to manually add it in every time I go to Excel by going to File - Options - Add-ins - Manage COM Add-ins - Laserfiche Excel Add-in

Anyone else experiencing this or have any suggestions to correct?

Thank you.

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Replies

replied on November 2, 2020

Hi Lynn,

Take a look at this: https://support.laserfiche.com/kb/1013532/the-laserfiche-ribbon-is-missing-in-microsoft-outlook

If that doesn't work, I was made aware that the newest installer of Laserfiche doesn't check for all of the necessary prerequisites, and requires a VCC distributable. Try installing this, restarting your machine, and trying again: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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