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Question

Question

Unreadable Stamps

asked on October 22, 2020

Hello All,

I was wondering if anyone else has seen this behavior and if there is a resolution for it.  I am having issues where some stamps are blurry when you try to apply them in the repository.

In my screenshot below you can clearly read the stamp that has 30 characters per line and 3 lines.

But when I create a specific stamp it gets stretched out and blurry.  The blurry stamp is 3 lines and the longest line is only 18 characters.  Wondering why the stamps looks longer than the stamp with 30 characters per line.

All stamp on the screen shot have the same font size, padding, etc.

The stamp that gets blurry is in the format of:

Received

%(Date)

County Name County Department (this is the line that is 18 characters)

 

I have tested in web access version 10.3 and 10.4 and get the same results.

 

Any ideas?

BlurStamp.jpg
BlurStamp.jpg (19.5 KB)
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Replies

replied on October 25, 2020 Show version history

I continue to do some testing on this issue and I am seeing odd behavior.

The stamp made without a date token comes out fine.  Even making 3 lines with the longest line.  If I make a stamp with just the date, it is fine.  But as soon as I add the date token with the other wording, it gets smashed down and stretched out.

 

Even doubling the font height leaves it distorted.

 

Any thoughts on this would be great.

BlurryStampDate.jpg
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