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Dropdown field is blank when lookup does not return anything?

Laserfiche Forms
Updated October 21, 2020
posted on October 21, 2020

I have a field on my form called "Contract Number". When this field is filled out, I have a Lookup Rule that fills out a corresponding drop-down field called "Vendor Name". This is working as expected.

The problem is, when I type in a Contract Number that does not exist in the lookup, it blanks out all the values in my Vendor Name field. Making it impossible to submit the form if this field is required.

Is this by design?

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replied on October 21, 2020

Hi Michelle,

Yes, this is by design. The lookup is returning no values, so you cannot select a value that doesn't exist, which can serve as a level of validation. If you want people to also be able to enter text, you may want to use a single line for your Vendor Name field instead.

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