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Question

Question

Inconsistency in Forms version 10.4.5

asked on October 8, 2020

Good day. Today we were presented with a problem in a form that was created in the 10.4.1 version of forms, this is that a drop-down menu is filled based on a hidden variable, a select change is simply made to this variable so that the value is placed in the drop-down menu, the problem occurs that when migrating to the version of forms 10.4.5 and submitting, the system throws a message saying "Retrieving data from variables", deletes the variables and the submit is not done, does anyone know why this error happens?

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Replies

replied on October 12, 2020

Hi Daney,

'Retrieving data from variables' message indicates that there is lookup rule being executed on the form, and meanwhile submit button will be disabled.

This is newly introduced in 10.4.5 https://support.laserfiche.com/kb/1014202/list-of-changes-for-laserfiche-forms-10-4-5:

Added a loading spinner to indicate that the page is working when accessing lookup values.

There will also be a loading spinner on lookup trigger field, which seems hidden in your case.

 

So what if wait for lookup rule finish execution? 

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