Public User does not see the "custom links"

replied on October 8, 2020

Hi Luis,

I don't have a solution for you yet, but I was able to replicate this in my test environment. I have a custom search form and a custom link to a folder configured to display on my welcome page, but neither of them show if I'm auto-logging in with Laserfiche credentials. I can see both of them if I manually login to Weblink with the same credentials.

I tried it with 2 different users - one with full rights and privileges to the repository and one with limited rights. I get the same behavior with both sets of credentials. I'll see if I can figure out why! Since no one had responded yet, I figured I'd let you know that I can make the same thing happen.

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replied on October 8, 2020

Okay, I don't know why this is working for me, but if I browse to http://servername/weblink on my internal network, I get the same behavior you described when auto-logging in with Laserfiche credentials.

However, if I browse to "http://servername/weblink/Welcome.aspx?dbid=0&repo=RepositoryName" with auto-login configured, the custom links are displaying properly. You'll need to change that URL to reference your actual repository name, and the "dbid=0" may need to be modified if you have multiple repositories configured in Weblink.

Let me know if you see the same behavior.

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SELECTED ANSWER

replied on October 8, 2020

Hi Jacob,

Yes, same behavior. I opened a case and apparently it is a bug that happens when updating to weblink 10.2.

The solution would be to do a redirect with the IIS, but I don't have the knowledge in IIS to do it.

I'm going to try and let you know.

https://support.laserfiche.com/kb/1014166/after-updating-to-weblink-10-2-you-may-notice-that-custom-links-do-not-display-when-weblink-is-configured-for-automatic-login

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replied on October 8, 2020 • Show version history

I'd try to link the dbid and repo URL instead because I wouldn't want to mess with creating a rewrite URL, either :) But, I don't know your situation and you may be stuck with the rewrite URL route.

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replied on November 17, 2020

Hello,

I am seeing this issue on my end and was curious if anyone had set up the rule in IIS? If so would they be willing to share that rule?

Regards,

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replied on November 17, 2020

Hi Drew Ferrell.

We were unable to properly configure the rule in IIS. We give a complete URL to public users.

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