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Question

Question

LF Scanning- Metadata text box shrunk

asked on October 1, 2020

Hello,

Customer has a Field in a Template that is set to 600 characters, that they use to type notes in.

In the LF Client the Metadata Field box is sized appropriately for the user to type in the notes into.

When they launch Scanning and load the Template with this field, they get a single line field that makes it difficult to type notes in.

They are using LF Client 10.3.1

I am using LF Client 10.4.2. and I cannot reproduce this issue, as my Metadata field boxes 100+ characters, load with expand box view in Scanning.

Appreciate the feedback,

Jeff Curtis

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Replies

replied on October 5, 2020

Hi Jeff,

 

The 1st line of this hotfix might be your issue?

 

https://support.laserfiche.com/kb/1013961/list-of-changes-for-laserfiche-scanning-10-3-1-hotfix-1013961

 

Cheers!

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replied on October 5, 2020

Hey Chris,

Thanks for the post.

I will check this out with the customer.

Jeff

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