asked on September 18

Hello,

We have an LF Cloud Customer who used the Web Client only.

They use the Laserfiche Add-In in Outlook to create new emails and then click on the Laserfiche Tab to attach a document.

Each time they do this they are prompted to enter their credentials for their Cloud Repository, in order to get to the document they want.

I believe this is the case, as they do not have the LF Window Client installed and logged into it.

Is there a way to permanently set the Repository connection, withing Outlook, so they do not have to keep re-entering their credentials.

I did show the customer the Share Option, withing the LF Web Client, to email the document, but they feel this is too many steps.

Appreciate the feedback,

Jeff Curtis

 

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