asked on September 18, 2020
Hello,
We have an LF Cloud Customer who used the Web Client only.
They use the Laserfiche Add-In in Outlook to create new emails and then click on the Laserfiche Tab to attach a document.
Each time they do this they are prompted to enter their credentials for their Cloud Repository, in order to get to the document they want.
I believe this is the case, as they do not have the LF Window Client installed and logged into it.
Is there a way to permanently set the Repository connection, withing Outlook, so they do not have to keep re-entering their credentials.
I did show the customer the Share Option, withing the LF Web Client, to email the document, but they feel this is too many steps.
Appreciate the feedback,
Jeff Curtis
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