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Announcement

Announcement

Laserfiche Forms 10.4.5 Now Available - Improved email reminder and notification settings, process migration and more

posted on September 9, 2020 Show version history

Laserfiche Forms 10.4.5 provides new features, enhancements and bug fixes. Main updates in this release include:

Improved email notification experience for user tasks with new features that include the ability to more easily set email reminders for currently assigned tasks, set custom from/cc/bcc email fields and configure if email notifications are sent when tasks are assigned or reassigned

Improved Forms process promotion tool with the ability to move reports, credentials for save to repository tasks and more to streamline migration between different environments

For more information, check out the list of changes and release notes.

Download Laserfiche Forms 10.4.5 here.

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Replies

replied on September 10, 2020

Awesome email and task improvements.

Thanks team!

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replied on September 21, 2020

Hi Brandon,

Just updated this evening to 10.4.5.282. The task reminders is a huge improvement to the way we've been doing things. Really cleans up the process! Great job by the team.

In my initial testing it looks like this release reintroduces that annoying Chrome autofill bug but in a different place. 

In my testing so far it does it in the "Search processes" bar on the main Laserfiche Forms management page.

In the previous version (we were on 10.4.4.444) the bug appeared on the reporting page in the "Search Reports" section. That is no longer the case now. Do we know why Chrome is doing this?

Aside from turning off autofill, is there anyway around it?

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replied on September 22, 2020

Glad you like the reminders feature!

We'll take a look at the search processes bar, but if Chrome is auto-filling it, I think the only way you can get it to stop is turning auto-fill off. From our side, we can disable auto-fill on the input, but that would only fix it on the next update. 

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replied on September 22, 2020

Thanks for the reply @████████. Happy to wait for the next update, we're playing whack-a-mole because I haven't found that autofill issue anywhere else in this update which is great!

I've just spent the morning taking advantage of this new reminder feature and I have a small cosmetic suggested improvement:

We'll be systematically replacing these "escalations" and "service level warnings" from our business processes in favour of the new task reminders feature. However, it has become clear really quickly that there is no visual indicator of any description to show that this particular step in the process has any type of Task Reminders turned on.

If it was possible in the next update, it would be great if we could get a small visual indicator that this task has reminders turned on.

Once again, please pass my thanks on to the team - these new features are fantastic.

 

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replied on September 22, 2020

Hey @████████ sorry to keep tagging you, I just found the autofill issue in another field. It is now also happening on the Access Rights page in the "Enter a name" search box. 

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replied on September 23, 2020

So, what is the fix on this issue of search fields prefilling with wrong data?  I've been experiencing this but did not realize it was a symptom of the update to Forms 10.4.4.  I'm slowly getting more people introduced to Reports, but showing it to them when it's not working right is an issue.  I'm really keen on getting the 10.4.5 for the reminders upgrade bc I have found setting reminders extremely confusing, but should I wait until this issue is fixed?

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replied on September 23, 2020

It's not an issue with Forms 10.4.4 specifically, but browsers like to try to be helpful by suggesting values when you are filling out inputs. If you've gone online shopping, you might remember it giving you suggestions for your first name, last name, address...

Kris is reporting that Chrome is trying to auto-fill certain fields in Forms including the search processes bar in the manage page. When a user types into that field, Chrome will drop down a list of things you've recently typed in similar inputs which can be annoying/confusing. You can turn off auto-fill for your browser, but many users like it for other web sites. From the product side, we can try to disable auto-fill on just those fields, but it doesn't always work. (https://stackoverflow.com/questions/53179114/unexpected-chrome-autofill-behaviour-disable-chrome-autofill. )

Basically, the issue is just the potentially annoying auto-fill suggestions that Chrome provides when you don't want them. 

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replied on September 23, 2020 Show version history

So, to clarify:  Very recently (and in line with our 10.4.4 upgrade) I found that clicking onto the Reports page, the search field will populate with XXXXXXXX\cprendergast (filling in the name of the person logged in).  The first time I saw this, I was standing behind an individual that I wanted to introduce the report feature for her new paperless process.  It filled in her name and would not show the report I had created for her.  I thought it was maybe some access rights I did not add for her.  When I got back to my desk, I found I had set it up right, but... I thought maybe it was just a temporary weird thing that wouldn't happen again.  Since then, I have been seeing it happen on my own Reports tab and sometimes when it happens, it refuses to show me my reports, even when I wipe out the wrong characters and type in a word that I know should bring up the report I'm looking for.  This morning it was being particularly troublesome for me.

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replied on September 23, 2020 Show version history

You can try this

  1. Click the Chrome menu icon. (Three dots at top right of screen.)
  2. Click on Settings.
  3. In the "Autofill" section, expand the area for which you wish to disable Autofill.
  4. Toggle the setting OFF if it is on. The system will automatically save your settings.

Chrome is very persistent on trying to auto-fill fields for you so you can try turning off payment auto-fill or address auto-fill to stop it. It likely thinks the input is asking for a name so is trying to help by putting in your username. 

That said, removing the auto-filled text should not pose a problem. If you removed the text and didn't see all reports, there may have been another filter on or the report had not been configured correctly. That sounds like a different issue. 

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replied on September 23, 2020

Thanks, Jared.  I will try this just to see if there is any other issue underlying that will still be there.  I really like the autofill feature as I register for a lot of webinars, and I've never had a problem with the autofill feature before, and I've always used Chrome.  I've been doing the same work for quite a few years now so when this started, I couldn't see how it could be a Chrome thing.  It definitely just started within the last few weeks.  However, maybe there was a Chrome update a few weeks ago that I didn't know about.

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replied on September 23, 2020 Show version history

I'd just like to add, the Reporting page autofill was the absolute WORST bug and annoyed many users because it made it really hard to even see what reports were available, so I know what you're saying in relation to 10.4.4.444. 

No users were willing to turn off autofill for this.. instead they started curating their own list of direct links to the reports.

Now re: the latest update -- I would actually recommend you upgrade to 10.4.5 because the bug will now only moderately annoy administrators since it is on the Forms Manage and Process Access Rights page instead.

Aside from being the only browser with this issue, it really is frustrating that Chrome doesn't allow you to maintain a domain/url based autofill exception list. That way I would tell it to never autofill on any of our forms domains.

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replied on September 24, 2020

Just upgraded to 10.4.5 last night.  Saw the first wrongly filled search field (on the manage page) right away, but while I was looking at it wondering what to do, it moved on to where it should be.  So, fine.  Kris Hyman, thanks for your comments, they were very helpful in making my decision! 

 

 

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replied on September 24, 2020

No worries. Now that you're on 10.4.5 be sure to check out the new "Reminder" tab in user activities within the process modeller.. it is pretty amazing!

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replied on September 24, 2020 Show version history

Oh! Thank you for that tip; I didn't realize it was a tab now.  So much better!  And, I agree, it would be great if we could have a visual indicator for when a reminder is configured on a task.

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replied on September 24, 2020

After having upgraded to 10.4.5 yesterday (and turning off autofill), I find that I am still getting that wrong fill into my search fields, now in the manage field which wasn't happening before and was hoping that it was no longer in the report field, however, I am unhappy to report that when I went to our user that I was trying to teach how to access reports, it still came up in her search field when I had her access the Reports and Custom Reports options.  Hopefully a fix will be coming soon.

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replied on September 24, 2020

We will add the autocomplete = off tags to the fields in the next release, but reports online are that the tag is not guaranteed to work by Chrome. One thing you could check/try is verifying that you and your users are on the latest version of Chrome. The differences you and Kris are seeing are more likely related to different versions of Chrome than different versions of Forms. 

When Chrome does autofill, it uses a heuristic algorithm to try and figure out if a field is a "Name" field. It not only looks at the field label, but all the elements around it and where it is on the page (among other things). For whatever reason, it thinks our search/filter boxes need to be filled with your username which is causing the problems you mention. We'll try to disable it, but it's very persistent and may not respect the disable attribute we put on there. 

The only way to guarantee is doesn't happen is by turning it off entirely. 

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replied on April 15, 2022

Hi @████████, we did another attempt to fix the wrong fill in the search fields in Forms 11. If you have upgraded to Forms 11 or later, please check whether you still have the issue on your side. 

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replied on April 19, 2022

I am pleased to report, I am upgraded to Forms 11 and I have not seen that wrong autofill happen in a very long time!  Thanks!

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