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Re-OCR in Cloud with Web Client

Laserfiche Cloud
Updated May 29, 2024
posted on September 4, 2020

How can a use re-OCR a document in Cloud with Web Client or make changes to OCR settings?  They scanned it with the incorrect orientation so the text is not useful.  How can they re-OCR this document and also make changes to auto rotate for OCR ?

Please note: This customer does not want to install the full client. 

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replied on May 29, 2024

For Jen/William: rotate the image so it has the correct orientation and save your changes. OCR will get triggered again. The OCR engine has been updated since the initial posts so manual rotation shouldn't be needed on newly imported documents.

For Jon: There is currently no way to re-trigger OCR from the web client. You can use the Windows client to manually re-OCR these documents.

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replied on May 7, 2024

I also have this question. (How can I force OCR on a document already having had text generated?) More than one of our clients have legacy data in PDF form with text streams that do not parse correctly on import to cloud.  Discarding the corrupt text and forcing OCR would be beneficial. 

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replied on April 15, 2021

Did you ever get a answer to this? Maybe it is obvious and I am missing it as well.

We have the exact scenario.

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