Question

Forms wait until

Forms

Updated September 2, 2020

asked on September 2, 2020 • Show version history

I am trying to build a Web Forms workflow that:

If a certain task has not been actioned by a fixed time (4:30pm) each working day, then an email reminder is sent.

Can I escalate a task based on it's Deadline? How do I do that?

If this is not possible - could someone suggest how this functionality be acheived?

0 0

Answer

SELECTED ANSWER

replied on September 2, 2020

You can set the first start date and enable repeat for that timer to repeat it every day

0 0

Replies

replied on September 2, 2020

Hi Richard,

You can attach a Timer Catch Event to a user task to specify that an email should be sent every day at 4:30 PM when the user task is still not complete. In the help file I linked, scroll down to the header that says "Escalating a User Task or Sub-process" to see how to configure this in your Forms process.

0 0

replied on September 2, 2020

Hi Anita,

Thank you for your suggestion and link.

I'm still stuck. Using this approach (Timer Catch Event), I can set a "Wait Until" delay, but this is only until a DATE & TIME. I don't want to hardcode a DATE, just the time.

Am I missing something?

Many thanks,

Richard.

0 0

SELECTED ANSWER

replied on September 2, 2020

You can set the first start date and enable repeat for that timer to repeat it every day

0 0

You are not allowed to follow up in this post.

Question

Question

Forms wait until

Answer

Replies

Sign in to reply to this post.