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Question

Question

Routing variables when not all approvers are needed

asked on September 2, 2020

I have a form where the starting person picks from 1 to 4 approvers. After approvers have done their part the form goes to finance. 

Let's say approver 1 and approver 2 had names filled in for routing, but approve 3 and 4 are blank. How do i get the variable to recognize there is nothing in approver 3 field so it routes then routes to finance as intended. I'm sure i'm missing something very simple at the gateway, but nothing I've tried works.  Any help is greatly appreciated!

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Replies

replied on September 3, 2020

Can you give more details about at which situation the gateway doesn't work as expected? I setup similar gateway conditional expression and it works well for me. The exclusive gateway will only choose only one outflow, if you have both "Return to originator" and "Approver 4" meet the condition, it will route to the first one. 

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