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Question

Posted to Laserfiche Cloud

Question

Cloud backups?

asked on August 31, 2020

Hello,

I know the Cloud backs up the repository every 6 hours. What I'm looking for is a way to create backup sets weekly and monthly that we can use to restore data in case there is a mistake. 

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Replies

replied on September 1, 2020

The recycle bin is enabled on cloud repositories, so deleted items should be available for 30 days. Are there use cases beyond deletion that you are interested in?

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replied on September 2, 2020

What we are looking for is setting backups that we can restore from if there is an issue where someone makes an update. For instance, if someone accidentally changes a folder name at a high level. We have a renaming function that runs though all the sub folders. 

Chris

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replied on September 4, 2020

We don't have plans to allow customers to manage their own backups.

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replied on September 25, 2020

Just to confirm the Recycle Bin for Laserfiche Cloud is hard coded to 30 days?

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replied on September 28, 2020

William, as far as I know, that is correct.

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replied on October 22, 2020

If there's no way to create backup sets, is there a way to download directories so they can be backed up separately?

This is a big issue since it means you can't store critical documents that need to have a retention period longer than 30 days.... 

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replied on September 6, 2022

Hey, I am noticing that you can now set the limit higher than 30 days.  Can Laserfiche confirm the max age limit of the recycle bin?

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