You are viewing limited content. For full access, please sign in.

Question

Question

Include Email Service Tasks in Action History

asked on August 28, 2020 Show version history

Is it possible to include Email Service Tasks in the Action History?  We have a business process that only sends emails and would like to see this in the Action History with the form when saved to the repository.

We're on version 10.4.3.216

Thanks!

0 0

Replies

replied on August 30, 2020

The action history currently only include the tasks that need user interaction.  You want to include all the steps history or just the email service tasks?

0 0
replied on August 31, 2020

Hello and thank your for your response.

This particular business process only sends emails and it would be helpful if those could show in the action history.  This is a form available to our citizens and they sometimes request documentation showing how the information on their submitted form was handled.  This seemed like a perfect case to include the action history when storing the form to the repository (which I haven't used often) until I found emails were not included.  It would be very helpful to have this option.

Thanks!

 

0 0
replied on September 1, 2020

I added your request to our ideas list.

1 0
You are not allowed to follow up in this post.

Sign in to reply to this post.