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Question

Question

Forms process initiated by the manager and sent to employee for acknowledgement

asked on July 23, 2020

I have the below scenario and need some input on how i can design it in forms.

1.Manager initiates the process by filling out the form for the employee (it has some hardware s/w the employee needs) so he checks the boxes on the hardware / software requirements, sends it to the employee for acknowledgement.

2.Employee receives the form , and if everything looks correct acknowledges the form and it goes back to the manager that the employee is good with the agreement.

3.The manager then approves it and a copy gets emailed to the employee and manager and the form gets filed away in the repository.

So far most of the business process i've created have a usertask for (Approval or Rejection).

But is there a way for me to send a form to the employee for acknowledgement? (Not the user task approval/rejection) 

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Answer

SELECTED ANSWER
replied on July 23, 2020

Just check whatever button(s) you want to use - then you can change the text of the button. Routing (i.e., Outflow) can be based on button choice by using Last User Action.

 

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replied on July 23, 2020

Got it. Thanks. Let me give this a try.

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Replies

replied on July 23, 2020 Show version history

Sure. On the user task, instead of having buttons for Approve/Reject, you can just have one button for Acknowledge. The user task would be sent to the employee, they would click acknowledge, and it could go back to the manager. 

Do you need to add handling for if the employee thinks there is an error? In that case, I would still have two buttons, one for acknowledge/approve, and the other for Request changes. Request changes could allow for the employee to ask for more hardware/software... whatever but the acknowledge says they are good with the proposal. Either way, should be straightforward in the process designer. 

The option above is good if you want the employee to actually have to click "Acknowledge" or "Approve". If you just want them to get a copy, you can just email them the form and have the manager move forward with it. That wouldn't require the employee to click anything as they would just be sent an email as an FYI. 

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replied on July 23, 2020 Show version history

Thanks for the response. I went ahead and added a User task but below is what i see. I do not see an ack button? How do i opt for the ack button instead of approve,reject and submit?

 

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