asked on July 16, 2020

Hello,

 

A lawyer opens up a word document (version 1) on Laserfiche and works on a document, now because of the changes they have made they want to save the document as a new version (version 2) because they want to be able to look at version 1 perhaps at some point in the future.

 

So they've saved the word document as a new version (version 2) and carry on working on the document, they finish making their changes and before closing the document they go to the Laserfiche Ribbon and select "Overwrite existing document", thinking it will overwrite version 2. But when they go to close the document after they've overwritten the existing document, it prompts them to save as a new version.

 

Would someone mind explaining why this happens? surprise

 

The LF client version is 10.4.0.311 and LF office integration is 10.4.0.50

 

Many thanks in advance! laugh

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