Question

Error when trying to restore from Recycle Bin. "The Original entry for this item is in the the recycle bin. Restore the Entry with ID ###### and try again.

Laserfiche Version 10 Backup and Recovery

Updated July 10, 2020

asked on July 10, 2020

Error when trying to restore from Recycle Bin. "The Original entry for this item is in the the recycle bin. Restore the Entry with ID ###### and try again. However the Entry ID is the Entry ID for the item I am trying to restore. When I double click on the file to view it I get "Entry not found. [9001]. I need to restore this file any thoughts?

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replied on July 10, 2020

It sounds like you're trying to restore a page to a document that has itself been deleted. Try sorting by the Entry ID column to see if you have one with that same ID that is of type Document. If so, restore the document first, then the page.

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replied on July 10, 2020

It is a document.

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replied on July 10, 2020

Sorry, Darin. Not too sure. Does the restore path still exist and do you have access to it? 10.3 seems to handle those situations fairly well, but I'm also logged in as an Admin.

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View 1 previous reply

replied on July 10, 2020

This was a strange situation. I guess a parent folder above that one got deleted. I was able to look through the Database via some simple SQL queries I found a table called dbo.tco and searched for the id in this and followed it back until I found one I could restore. When I restored it all the files came back. I hope what I typed makes some sense.

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replied on July 10, 2020

Glad you figured it out.

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replied on July 10, 2020

Thanks for trying to assist.

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Question

Error when trying to restore from Recycle Bin. "The Original entry for this item is in the the recycle bin. Restore the Entry with ID ###### and try again.

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