We are currently utilizing a cloud demo for a client and would like to get them setup to submit their forms via the mobile app.

When I sign into our account (successfully within the app), I can find the repository, as well as the forms we've created for them, there as if we were on prem (works great).

That said, when I try to access any of those forms, I get this message "A server with the specified hostname could not be found."

Can I get some help configuring this mobile connection? Accessing those forms from a browser works just fine.