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Forms approval and office 365

Forms
Updated July 3, 2020
posted on July 2, 2020

Is there specific documentation as to what is required for an Office 365 mailbox and form approval?

We have a client that migrated from exchange to office 365 and converted the mailbox to shared which kicked out the active directory account.  What requirements are there on the mailbox for email approval in forms?

Thanks,

Chris

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replied on July 3, 2020

If you use same email address in the email notification server and email approval server, the Inbox folder for email approval need to be "Sent Items" in order to make email approval work. Or you can use different email addresses for send email and perform email approval. 

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