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LF App - No payment method inputs in credit card input on iOS

Mobile
Updated July 3, 2020
posted on July 1, 2020

As of 2020.6.29 for iOS there is no credit card number, expiration, etc fields to fill out for payments. They are all missing. They still show on the current Andriod build. Am I the only one seeing this stuff??? It has been reproduced on many devices.

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replied on July 2, 2020 • Show version history

So this is happening on iOS and Android for forms that have "Collect payment" enabled? (see below)

 

If that's the case can you please open a support case and submit the process XML, specify the Forms Server version?
(We tried both iOS and Android app stores versions on all our devices and credit card info field works).

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replied on July 3, 2020 • Show version history

I created a new clean test process of my own and I still can not enter a card number. Make sure to populate the total amount field when configuring with a variable, just any current field will work.

The first thing it does on the iOS is prompt regarding 0 not being a valid amount, this is a new iOS only prompt. It has 2 options to cancel and continue so that you can enter an amount or confirm and try to charge $0.

I cancel and enter an amount, but I can not see any credit card info. In your screenshot, you can see that the CCV field is missing too. In mine all 3 fields are missing.

 

Uploaded a video and the test process on a case#: 210574

 

Andriod, Windows, and previous iOS builds all work without any issue.

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