I have a set of users who are importing PDFs into the repository and these pdfs will have pdf annotations (text boxes and rectangles) . What we are seeing is that on occasions Laserfiche will alter the current annotations on the Electronic File (example below) and rectangles on the Laserfiche Pages are converted into rectangles with  white fill and the borders are set at 0% opacity. The latter creates the appearance that no annotations exists at all and we have to manually go to each annotation and adjust the display settings (even checking the default settings box does nothing).

Is there something we can adjust or a better way of importing PDFs and preserving their annotations?

Here is an example. The image on the left is the original PDF uploaded into Laserfiche and the image on the right is what it looks like when we export the electronic file.

Below is an example of how Laserfiche converts the rectangles box used in adobe. The  box is pretty much invisible, I would have to change the opacity to at least 50% and remove the fill color to see the box and text it surrounds.