I know my users are getting engaged when they start asking questions! This is one of their questions that stumped me.
In Forms, in the Inbox, under Completed Tasks there is a list of tasks that the user has completed. Some may still be in progress, though, because this is an intermediate step to a multi-step approval process.
In the example below, the chair has already approved and these have been assigned to the dean's team for approval. The dean has already approved them and they are passed up the food chain. Some have been finished and some are still waiting for final approval from the Chief Academic Officer. When a dean receives them the step is called Awaiting Dean Approval. But there are many steps that follow Awaiting Dean Approval, whether the request is approved or denied.
Here's my question...even though all of these tasks have been completed by this team member and passed along for additional approval, why does it still show the task as if they just received it? Is it showing this because this was the step when it arrived to their inbox? Wouldn't it make more sense if it showed the current step? Or even have a column that showed the step when they received it and the current step?