Question

Preview pane & password protected files

Laserfiche Version 10 How To Ideas

Updated May 20, 2020

asked on May 20, 2020

Hi All,

One of our customers has raised a valid point.

If you import a password protected file, and OCR the file. Then you're able to see the contents of that file in the preview pane, thus in theory invalidating the password protection.

Other than not OCRing the documents on import, is there any other workaround or anything which can be done to prevent this happening? It happens across the office suite from my own testing.

If not can I raise this a feature request to have some way of dealing with this scenario.

Cheers!

0 0

Answer

SELECTED ANSWER

replied on May 20, 2020

I'm not seeing quite that. When dragging a password protected Word document into the desktop client, Word opens and asks for the password. If the user unlocks it, the text extraction succeeds. If the user cancels out of the password prompt, the document is imported but no text is extracted.

In the web client, the user is not prompted for the password and no text is extracted.

When saving from Word, the document is already unlocked, so text extraction has the content available.

That being said, you are correct that making the text visible is a problem. We'll look into whether we can provide an option to not extract text from password-protected documents.

0 0

Replies

replied on May 20, 2020

How was this document imported? Drag-and-drop into the client or using "save to Laserfiche" from Word?

0 0

replied on May 20, 2020

Hey Miruna,

You get the same outcome using either method, it's all around if you select 'generate searchable text'.

0 0

SELECTED ANSWER

replied on May 20, 2020

In the web client, the user is not prompted for the password and no text is extracted.

When saving from Word, the document is already unlocked, so text extraction has the content available.

That being said, you are correct that making the text visible is a problem. We'll look into whether we can provide an option to not extract text from password-protected documents.

0 0

replied on May 20, 2020

Ah ok, I haven't tested the web client, we don't really have any customers using it in anger so I didn't check.

What you're seeing in the thick client is exactly the same as me. So if the user imports the document, and generates text, and provides the password. Any other user in the LF system can then in theory see the content of that password protected document using text preview/content pane.

Thanks Miruna!

0 0

You are not allowed to follow up in this post.

Question

Question

Preview pane & password protected files

Answer

Replies

Sign in to reply to this post.