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Question

Question

audit trail confusing wording

asked on May 18, 2020 Show version history

Note the event types in this screenshot.  The first is a delete page, the second is a delete document.  Audit Trail should not conflate these distinct event types.

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Answer

SELECTED ANSWER
replied on May 19, 2020

Can you confirm that your filters are set to include page events? I can't tell from your screenshots if that's the case. And I assume that the page event type class being audited for the account in question? Also, are you saying that the document was not deleted? If this was a 1-page document, it's possible (depending on settings) that it was deleted when the last page was removed even if the user action was to delete one page.

If you can't get to the bottom of it, I'd suggest contacting your Solution Provider.

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Replies

replied on May 18, 2020

What version of Audit Trail are you using? I just tried this and got a "Delete Pages" event when I deleted pages.

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replied on May 19, 2020

10.4.0.97

Glad to hear it's not an issue in other versions.

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SELECTED ANSWER
replied on May 19, 2020

Can you confirm that your filters are set to include page events? I can't tell from your screenshots if that's the case. And I assume that the page event type class being audited for the account in question? Also, are you saying that the document was not deleted? If this was a 1-page document, it's possible (depending on settings) that it was deleted when the last page was removed even if the user action was to delete one page.

If you can't get to the bottom of it, I'd suggest contacting your Solution Provider.

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replied on May 19, 2020

My only filter was Entry ID is equal to 22284390.  And my only Event Type selected was Entry.

In this screenshot I show the whole search.  the only difference is I added Page Event Types.  You see how confusing it is that Delete Entry is shown prior to the recycle entry and recycle page events. 

At least now I know to include pages in future queries of this nature.

 

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