You are viewing limited content. For full access, please sign in.

Question

Question

Setup Data Source using Cloud Agent

Laserfiche Cloud
Updated May 13, 2020
asked on May 13, 2020

Hi,

 

When attempting to add a Data Source (connecting to my on prem SQL server) using a Cloud Agent, I get the following error message when I click the Verify button:

 

'RemoteAgentPool' could not be found. [SK0026][ID=abb400d8-b5bc-4744-97ee-0cdab907750b]

 

The Cloud Agent is setup correctly and appears to be active and communicating with Cloud (there are no errors noted)

 

0 0

Answer

SELECTED ANSWER
replied on May 13, 2020

Hi Anthony,

 

This can happen if the Remote Agent that was initially configured with the Data Source has been deleted. If you edit your Data Source you should be able to re-select a Remote Agent and try to connect again.

1 0
replied on May 14, 2020

No, still no joy.

I have even created a new agent and I still get the same error message.

Anthony

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...