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Question

Question

Hardware upgrade for laserfiche server

asked on May 11, 2020

Can we upgrade Ram without having to get a new license key from Laserfiche? I heard you had to get a new key if you were to upgrade the CPU cores(virtual server).

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Answer

SELECTED ANSWER
replied on May 11, 2020

Hi Victor,

Most of the time Laserfiche licensing is tied to the hardware fingerprint of the machine, so changes that affect the fingerprint may invalidate the license. It's not necessarily the case that you would need an entirely new key--just that you may want to plan ahead depending on your licensing model. The process is outlined in this post, but I would also recommend reaching out to your Solution Provider so they can assist you.

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