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Updated May 7, 2020
asked on May 7, 2020

Hi,

New to forms. Question - I created a contract routing forms process. Once it goes to Legal (after 2 dept. approvals); the original form may need changes to it. Is it possible for the contract routing form to be sent back to the originator for them to upload a new form and go back to Legal?

Thank you in advance!

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SELECTED ANSWER
replied on May 7, 2020

Yes, you can create a user task and assign it to /_initiator to send it back for updates. After that user task, you can choose to send it back to legal, or send it back to the first department approval if it has to go back through the whole process again. 

You cannot send the process back to the message start event itself, you have to make a user task assigned to the initiator. 

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replied on May 7, 2020

Thank you Jared!

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