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Forms Logs in Web Interface

Forms Ideas
Updated May 7, 2020
posted on May 6, 2020

We have several people in our organization that design Forms processes.  These people do not have direct access to our Forms server.  When they are troubleshooting their processes I.T. needs to become involved to look through the Lasefiche Forms Operation Log in the Event Viewer on the server.

Is there anyway that these logs can be written somewhere else, other than to the Windows Event Logs?  It would be useful if the events could be displayed in the Administrative section/menu of the Forms web interface.

Maybe this has been covered in another Laserfiche Answer, but a quick search didn't find anything.

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replied on May 7, 2020 • Show version history

Could these users be added to the Event Log Readers group on the server(s) and then just have the users view the necessary logs from their own machines using the 'connect to another computer' option in their local event viewer?  Alternatively setup a subscription on their machines to the remote log so they don't have to remember the 'connect to anther computer' steps each time.

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View 1 previous reply
replied on May 7, 2020

Thanks Shawn.  I had those same thoughts and that is likely what I will have to do, but it is a less than ideal solution.  I thought having the logs available to Forms Designers right from within the Forms interface would be a really nice feature so I thought I'd propose it here.

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replied on May 7, 2020

Logs are accessible from the Monitor tab in Forms.  Select the problem instance and a small clipboard will appear.  Clicking this icon shows the user the specific error for that instance and to the best of my knowledge reports the same messaging that is present in the Forms Event Log on the server.

Hope that helps,

 

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replied on May 7, 2020 • Show version history

Who knew!  Thanks Shawn.  That's exactly what I was envisioning.  I just didn't know that it existed.  I must've never clicked in the correct area.

I found where it is stored in the Forms DB and was thinking that I might set up an alert to automatically notfiy of new errors.  Yes I know there are Process Termination Notifications now.

SELECT
	bp.[name]
	,e.[error_code]
	,e.[date]
	,e.[message]
FROM
	[bp_instance_errors] AS e
	JOIN [cf_business_processes] AS bp
		ON e.bp_id = bp.bp_id
ORDER BY
	[date] DESC

 

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replied on May 7, 2020

It's not uncommon to miss the clipboard icon since it is not always visible.  Many of our clients indicate they have missed it as well.  I am not sure why the UI decision by Laserfiche was to hide the icon rather than leaving it always visible and simply enable/disable it. 

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