I'm having issues getting this user access to create tags on their documents. He has scanning rights, metadata rights, he can create links and fill in metadata. He can edit documents and do everything that other users can do, however, there is no create tag or add tag when he clicks on the tag. He wants to create some new tags. Does anyone know what his issue could be?
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replied on April 23, 2020
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Hi Amber,
He needs the Manage Tags Privilege, which can be found in the Admin Console / web Management area.
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replied on April 23, 2020
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This is only needed to allow a user to create security tags. Informational tags can be created ad-hoc. Wrong info, see rest of thread.
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replied on April 23, 2020
Are you sure? I logged in as a user with all feature rights but no privileges and was not able to create a new tag, but I could add an existing tag.
However once I gave it Manage Tags I was able to create it:
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replied on April 23, 2020
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Are we talking about the web client or the Windows client?
If the web client, what does he see in the Details pane?
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replied on April 24, 2020
This is his screen. No add tags or create tags
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