Question

watermark header and footer

Laserfiche Version 10 Security How To

Updated April 29, 2020

asked on April 20, 2020

Hi,

I am hoping that someone can explain why we see the watermark header and footer on everything when browsing if they are turned on. Shouldn't the watermark header and footer only appear when the watermark appears when exporting or printing? Users who are scanning and validating the quality of the images should not have anything on those images that could confuse matters.

We were drawn to the headers and footers because it seems that they are the only part of the watermark that can use tokens and we want the watermark to have a "signature" that would allow us to trace and validate authenticity, at least to some degree if questions arose.

Thank you,

Stuart

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replied on April 21, 2020

If they are watermarks associated with security tags then they are always displayed, I think. I don't think other watermarks are displayed.

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replied on April 21, 2020 • Show version history

Nope, I was wrong. It will display in the document viewer a watermark associated with any tag.

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replied on April 21, 2020

The watermarks I am referring to are Group watermarks and the problem is that the watermark Header and Footer display without the watermark when viewing the document in the system. This is when the watermark rightfully should not appear and doesn't but yet the watermark header and footer are still appearing.

Thank you for any assistance.

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replied on April 29, 2020

This issue was investigated by their Solution Provider and reported to Laserfiche. It has been recognized as a bug across multiple versions (10.3.1, 10.4.1, & 10.4.2 are confirmed, but it may be present in other versions).

Laserfiche Bug Report #240797

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watermark header and footer

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