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Question

Question

Can't check documents in

asked on April 15, 2020

Hi there, I'm relatively new to Laserfiche, so maybe I'm not doing this correctly, but I need help checking in a checkout out document from the repository in order to update a template. 

I'm the admin, and asked the user to check the document back in, but nothing changes. I tried logging into the Laserfiche Admin console to try and check it in there, but no documents appear under "checked out", so I don't know how I can check it in from my end. 

Any help would be great! 

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Replies

replied on April 15, 2020

Catherine,  If you are using the Web Client, have you checked who has the document checked out under the Metadata tab of the details pane?

Where does the user check the document out to, a network location?

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