Question

Unable to delete a form used in a business process

Forms How To

Updated January 8, 2023

asked on April 14, 2020

When I try to delete a form, I get back and error message that states the form is used in this business process and cannot be deleted. [LFF345-CannotDeleteFormInUse]

How do I find out where the form is being used by a business process?

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replied on April 14, 2020

Each form is created as part of a business process. Somewhere in the process design, that form is being used for the message start event, a user task, an email, or is being saved to the repository. Go through the process to ensure that form is not being used anywhere, then it can be deleted.

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replied on April 15, 2020

I could not find where the form was used in the process diagram. I ended up copying the form and deleting sections of the process diagram until the form no longer showed in use. I then deleted the copy and recreated that section of the process diagram.

In the end, I was able to fix the issue. Thank you for the help.

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replied on April 13, 2022

For future reference. You'll want to delete the record for that form in the Forms database.

The form will be located in the Forms table cf_forms. Once you find it by querying the name, title or description then delete using the corresponding form_id. I would backup the database beforehand just to be safe.

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replied on January 8, 2023

With Forms 11 Update 3, it will show the list of steps that are using the form when deleting a classic form.

You can see other changes of Forms 11 Update 3 from https://support.laserfiche.com/kb/1014413/list-of-changes-for-laserfiche-forms-11-update-3 and get Forms 11 Update 3 from Laserfiche 11 package https://support.laserfiche.com/kb/1014263/software-versions-and-fixes-included-in-the-laserfiche-11-download-package.

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Unable to delete a form used in a business process

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