Question

Why is moving a PDF into LF reverses the image?

Laserfiche

Updated January 21, 2021

asked on April 7, 2020

When I am moving some PDFs into Laserfiche, (either Drag and drop or import), the Electronic file looks fine, but the image is reversed? see image below

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Answer

SELECTED ANSWER

replied on January 21, 2021

This looks like a known issue that will be fixed in an upcoming release (bug# 159426).

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Replies

replied on April 8, 2020

Is there any difference when the import user's settings are set to "Generate monchrome pages"?

Regardless, this will likely require a Laserfiche support ticket and a sample PDF for the Laserfiche support team to inspect.

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replied on January 20, 2021

Robert were you able to find a fix for this issue?

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SELECTED ANSWER

replied on January 21, 2021

This looks like a known issue that will be fixed in an upcoming release (bug# 159426).

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replied on January 21, 2021

I was not able to get this specific issue resolved, but changed the way some incoming file processes and no the records are being imported in the correct orientation.

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replied on January 21, 2021

Thank you for the update

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Why is moving a PDF into LF reverses the image?

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