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Question

Question

Cancel button on dialog when trying to close Excel does not work

asked on April 2, 2020

Hi,

I am using Laserfiche 10.3.1 and MS Office 365 v1902 and I have just noticed a weird behavior.

When I am editing an excel sheet and decide to close it, the dialog below appears for me to choose what I want to do. If I click cancel, the dialog will close and appear again and will never get out of this loop. I have to choose one of the 4 options and click OK, to make any other changes to the file.

Is anyone else experiencing this behavior?

Thank you!

 

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Replies

replied on January 8, 2021

Any updates on this one? We are experiencing the same issue.

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replied on January 12, 2021

FYI, updating to the 10.4.2 client and MSOffice integration will correct this problem.

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