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Question

Question

LF External Form Error- "No signing key found in the license file."

asked on March 30, 2020

Hello,

Customer has a Public Form that throws the following error in the URL when you try to access it, as well, as the following Error Message:

URL Error - Error/LF5014

Laserfiche Forms has encountered a problem.

No signing key found in the license file.

We confirmed that the Form is marked as Public, and they have a Forms Portal License, that we reactivated, to see if that was the issue, but Error still persists.

Appreciate any feedback,

Jeff Curtis

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Answer

SELECTED ANSWER
replied on March 30, 2020

Please attach the license to your support case so we can take a look.

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Replies

replied on March 31, 2020

Thanks Miruna,

Opened an LF Support Case

Jeff

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replied on July 23, 2020

What was the resolution for this?

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replied on November 26, 2024

Was this ever resolved?

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replied on November 26, 2024

Hi Blake, the error "No signing key found in the license file" shows when the license is invalid. Are you experiencing this issue on your server?

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replied on November 26, 2024

I have a friend that was. Reinstalling Forms fixed the issue.

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